Short answer: create a bot with a catalog: categories, items with prices and photos, a cart, pickup or delivery, and payment. Customers order in the chat they already use, and you get each order instantly. With GramForge you describe your menu or range in a few sentences and the bot is built for you; on Pro and Studio plans the catalog opens as a mini app with a cart inside Telegram.
What an order bot needs
- A catalog with categories, prices, photos and availability — sold-out items can't be ordered.
- A cart with quantities and a minimum order amount if you need one.
- Pickup or delivery with a delivery fee and free delivery above a set amount.
- Payment by card through your provider, or on pickup or delivery.
- An instant notification to you with the full order, and status updates to the customer.
Set it up from a description
- Sign up at gramforge.io and describe your business: “Bakery. Croissant $3, pain au chocolat $3.50, sourdough loaf $7. Pickup 8 am–6 pm, delivery $4, free from $25.”
- GramForge builds the catalog, cart, delivery rules and payment options. You can change prices and mark items as sold out in the dashboard at any time.
- Create the bot on your account in one tap and share its link on your packaging, website and social profiles.
- Manage orders in the dashboard: mark them as done or cancel them — the customer gets an update.
Connect it to what you already use
Each new order and payment can be sent by webhook to Zapier, Make or n8n, and from there to Google Sheets, your POS or CRM.
When a bot beats a website
If your customers already message you in Telegram, a bot removes the back-and-forth: no “what do you have today?”, no manual totals, no lost orders in chats. It also answers common questions — opening hours, delivery area, allergens — around the clock.